How hard is it to get a price estimate?
So, since my project develops a lot of J2EE apps for various servers we do a not of debugging and profiling of J2EE apps on various app servers.

Currently we use OptimizeIt from Borland for some stuff, but we're thinking of adding a new tool to get better profiling data. One of our senior architects narrowed it down to JProbe from Quest and Introscope from Wily Technologies.

We need to profile on AIX, Solaris, HPUX, Windows and zOS on OAS, OC4J, Tomcat, WAS and WLS. Neither of these products does everything but based on the documentation, it seems Wily comes pretty close (JProbe only works on RedHat's zLinux for zOS).

So the first step is to get price estimates and evals. This should be pretty easy, but proved to be a monumental pain in the rear end. I guess this stuff would cost between $5-20k so I expected to get pricing info online. Guess again, neither site provided pricing info online.

So I got out my phone and started calling. Both had regional sales reps who were out of the office and no one else could give me pricing information. So I placed messages and waited. The JProbe guy was pretty responsive and I talked to him and got all the info I need by the next day. Wily proved a bit more annoying.

I've gotten a couple of emails from the sales rep and a promise or two for him to call me, but it's been a week now and no contact.

So my question is, why the heck do I have to talk to sales people to get pricing and licensing info? I'm not buying some massive enterprise system. I just want some java software. It should be painless.

So short story, my budget is up in the air and I'm really wishing there was a good open source profiling tool out there. I think OS is taking off just because there's none of these stupid pricing frustrations.
If I may be permitted, I would like to suggest ManageEngine Applications Manager , an integrated web applications monitoring tool.
(I was searching for applications monitoring tool & I landed in your blog!)

I don't know your requirements, but hands down yourkit is the best java profiler I've ever used.
Post a Comment

<< Home
Technical and personal notes from Brian Lee, technologist/enterprise architect/software developer/soa guy.

February 2005 / March 2005 / April 2005 / May 2005 / June 2005 / July 2005 / August 2005 / September 2005 / October 2005 / November 2005 / December 2005 / January 2006 / February 2006 / March 2006 / April 2006 / May 2006 / June 2006 / August 2006 / September 2006 / October 2006 / November 2006 / December 2006 / January 2007 / May 2007 / June 2007 / August 2007 / September 2007 / October 2007 / April 2008 / July 2008 / January 2009 / May 2009 / June 2009 /
My Photo
Name: Brian Lee
Location: Atlanta, Georgia, United States


Powered by Blogger